[Resolved] Jabong.com — Product not getting delivered

Roshni Saha

from Chennai, Tamil Nadu

Website:

jabong.com

Hi,

I ordered one product from Jabong.com on 14th July. Today it is 11th August and the product is still not even dispatched. I have ordered that product in order to gift to a friend of mine. And now I am in a total embarrassing position.

Can anybody let me know what is wrong here?
If Jabong is not able to deliver that product, is it not their responsibility to at least contact me and initiate a refund.

I have called the customer care multiple times but nobody is picking up the call. They are not replying to mails.

Is this the way how jabong is harassing their customers?
If you cant service properly please stop your business and refund my money ASAP.

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May 16, 2017

Complaint marked as Resolved

Jabong.com customer support has been notified about the posted complaint.

Aug 11, 2016

Updated by Roshni Saha The order number is [protected]

Verified Support

Aug 13, 2016

Jabong.com Customer Care's response Hi,

Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you asap.

Regards
Team Jabong

Aug 19, 2016

Updated by Roshni Saha Hi,

It has been so many days that I have raised the concern and there is no response.
On top of that I could see in Jabong that the product is showing as 'Delivered'.
However, the product has not been delivered at all.

What is this going on???

I DONT want any product from you guys.
Please refund my money IMMEDIATELY.
This is getting onto nerves now.

Aug 22, 2016

Updated by Roshni Saha Why am I not getting any response on this?