Jabong.com — Purchased black color shoes

Address:Mumbai City, Maharashtra, 400706
Website:www.Jabong.com

Dear sir

order no's original order [protected]/exchange order [protected]

I dont understand how irresponsible your people could be.initially they delivered me wrong color.

when i called your customer service is pathetic you people should learn from Amazon.

after a complaint they were going to call me within 48 hrs that they didn't.

again after checking the availability at that time also it was available so ordered an exchange

when i received a call he demanded email of pictures i sent him right away and then he is telling for that we have different department which will contact for checking which they never did obviously.

i got a notification that the pick up and exchange is going to be delayed.

the jabong person came and picked up the wrong shoes.

now again i am getting notification we are unable to ship the product what kind of pathetic service is jabong providing that they dont even acknowledge or apologize for the ****ty inconvenience that they have given me they simply sent me automated email. your people have wasted my 15 days and yet to provide a resolution.

is this the pathetic level of service you people are maintaining and expecting people buy from you.

and i see that the same shoes are available without any discount how ridiculous things are happening or jabong is just trying to fool people by keeping their money and not giving them which they have already paid for more than 15 days and making lame excuses.

i want same shoes from you people within 3 days as well a store credit of 1000 for wasting my time.

its time to giddy up and do what needs to be done. at least you could resolve it without giving me more inconvenience.already you people have given me mental harassment and wasted my money because i had to buy normal shoes for the time being.
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