Jabong.com — received an empty box

Address:

New Delhi, Delhi, 110019

I have ordered 2 earphones of different brans 1. Bolt
2. Boat nirvana
I received pacakage on cod basis the first packet of bolt earphones was fine i received the product but for boat nirvana when i opened the package the box was empty i maid a complaint on customer service but they are saying they can do anything now according to them the package was delivered. When i ask them for a video recording of my product that they are that it is only for internal use.