[Resolved] Jabong.com — Refund is not received against order with ORDER ID [protected] | |||
I placed an order on 6th June for 2 tops out of which one top, magenta washed shirt, could not be delivered hence it was cancelled by Jabong. As per the message received, refund of Rs. 735 was initiated on 17th June but i have not received it yet. Even on your website, status is marked as cancelled. In case the refund has been initiated, the status would have been 'Refund Initiated'. I am really disappointed with your services. Even the customer care executives are not willing to help out in this case. This was not what I expected. Was this information helpful? | |||
Aug 3, 2017 Complaint marked as Resolved Jabong.com customer support has been notified about the posted complaint. Verified Support Jul 01, 2017 Jabong.com Customer Care's response Hi, Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you ASAP. Regards Team Jabong | |||
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