[Resolved] Jabong.com — Refund not processed even after 15 days

Sahil_Garg

from Noida, Uttar Pradesh

Address:	122001
Website:	www.jabong.com

Hi team,

I placed an order numbered [protected] on 10 june 2017, which i cancelled on 16 june 2017.

The same was attempted to be delivered by your courier partner e-kart, which i refused to accept as mentioned by the sms sent by you.

But now it's been more than 10 days since i cancelled the shipment but yet not received the refund for the same.
I even contacted your helpline number but all in vain.
Your support service just gave false assurance but no results till date.

Look into this matter on priority and resolve this matter within 48 hours else be ready for the repercussions.

Was this information helpful?

No (0)

Yes (0)

Jul 31, 2017

Complaint marked as Resolved

Jabong.com customer support has been notified about the posted complaint.

Verified Support

Jun 29, 2017

Jabong.com Customer Care's response Hi,

Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. As per the update received, the refund has been processed on 28 Jun 2017 & the same will reflect in your source account by Friday, 07-July-2017.

Regards
Team Jabong