Jabong.com — refund not received even after 1 month

Address:	25, Yogiraj Yadav , Jai Sharda School Lane , Sitaram Colony 3rd , Pratap Nagar, Jaipur, Rajasthan, 302033
Website:	www.jabong com

This company is #. I ordered a us polo top order id - [protected], they initiated return on 7th april. But till date i havent received my amount. I contacted my bank, i contacted jabong 20 times, they have me a reference no. I contacted my bank manager he said that no amount has been received in your account by this ref no.. I then again contacted jabong they said that create a letterhead by your brach manager saying that amount has not been received, then we will re initiate the refund, my bank manager created the. Same but now they are not taking any action.