| Address: | Gurgaon, Haryana, 122015 | | Website: | jabong.com |
I had returned a product that are found absolutely not matching with what i thought the product would be. I did initiated the return through my app and thought there would be any problem but guess what! they have an absolute ridiculous app!! It asked for my card number as well as a/c no...n mixed both of them. Thus, I called them asking why is so long...and mind u the call is not even free which they've made a tradition not to pick up unless its already 10 mins past the call. So rest assured they will pick up your call after making u listen to their Jabong song for 10 mins. Then, i got to know that the bank details weren't right so no return being!! great!! what a customer service!! they don't even call back informing that the refund hasn't been there and why!!! Then again after going through the whole process and submitting correct details, having the confirmation email with the correct details, after all initiation of the refund they did, there hasn't been any refund.!! its been 4 days!! All my friends have stopped using this app after what I am going through!! its absolutely pathetic and disgusting of them!! REFUND MY MONEY!!
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