Jabong.com — regarding refund of money for return request

Address:	Udham Singh Nagar, Uttarakhand, 263145
Website:	jabong

Recently i bought a product from jabong. Because the product didnt suit me i placed a return request. The delivery was before time and even product collection was quick but its been more than 11 days and i havent received the refund and moreover i get no reply from jabong. My emails are not answered and it says return request closed. The return request number is[protected]. Return request was initiated on 21st aug 2018 and it said the amount would be refunded within 7-10 days.