[Resolved] Jabong.com — Regarding return item | |||||
I had ordered the derby causal shoes one week ago (order no - [protected]). but i wanted to return that item due to some fit issue. so i had put that item for return on 30th june 2016. the scheduled date for return was 4th july 2016. today is 5th july 2016 and no one has come to return that item. i had called several times on customer care no[protected] but no one had answered my call. i respond to mail, which was generated on my return request, to [protected]@jabong.com. but from that side also, no one had responded. so i hope that you will not do so. please complete my return process as soon as possible by sending your associate at given location to return my item My return request no[protected] Was this information helpful? | |||||
Aug 8, 2016 Complaint marked as Resolved Jabong.com customer support has been notified about the posted complaint. Verified Support Jul 07, 2016 Jabong.com Customer Care's response Hi,
Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you in while.
Regards
Team Jabong
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