[Resolved]  Jabong.com — Return my product, but did not receive money back from jabong even after 10 days

Address:Pune, Maharashtra, 411057
Website:Jabong.com

I order 2 product from jabong -

1. order no. - [protected]

This product i ordered on 12th july, and it got delivered on 20th july, since size was an issue so i was requested for return this product, jabong person came and collected the item, since then i am getting sms and mail regarding my amount refund, but i did not get my money yet, and in status its showing issue closed.

2. order no. - [protected]

In this ordered i ordered 2 product, both product i received but not with the size what i ordered, i received smaller size, so i want to return or change the product, but in order details both these product is not yet updated, its still showing that its in process, so i am not able to raise a return/change request.

I called customer care multiple times but no response (phone always on hold), i mailed also to jabong ([protected]@jabong.com) but from there also no response.

I am really very fedup with jabong, and now i am worry about my refund money that is close to 4000 rs.
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Sep 4, 2016
Complaint marked as Resolved 
Jabong.com customer support has been notified about the posted complaint.
Verified Support
Aug 03, 2016
Jabong.com Customer Care's response
Hi, Apologies for the inconvenience caused. I have shared this with our care team and they will contact you asap. -Team Jabong
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