[Resolved] Jabong.com — Return :pick up and self ship

apis

from Gauribidanur, Karnataka

Address:	Gurgaon, Haryana, 680551
Website:	www.jabong.com

I was trying to return my order because of its size issue.but i am unable to provide the pick up address because there is no pick up from that pin code.so i tried for the self shipping process, but there is no space for providing the drop in address.i am fed up with this site as it is not confortable.i am now unable to return my order.even i cant proceed with the self ship optio...too bad.

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Aug 10, 2017

Complaint marked as Resolved

Jabong.com customer support has been notified about the posted complaint.

Verified Support

Jul 10, 2017

Jabong.com Customer Care's response Hi,

Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue.Request you to please share your 15 digit order no. with issue at [protected]@jabong.com and team will get back.

Regards
Team Jabong

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Comments

Riya Rose Paul

from Thrissur, Kerala

i orderd a kurtha in eros sale and the kurtha is not as expected so when i tried to avail return option no address is eligible for pick n i coudnt find any option to self ship..

Jabong.com Customer Care's response, Jul 10, 2017

Verified Support

Hi,

Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue.Request you to please share your 15 digit order no. with issue at care@jabong.com and team will get back.

Regards
Team Jabong

Samaya vidya

from Erattupetta, Kerala

I ordered 2 dresses from the site and they didn't fit right, when i tried to return them they didn't have pickup from my area and the self ship option is also not available. I tried mailing them about my problem and they just keep sending me the normal return procedures which clearly is not working. I tried calling their customer care number provided but tht is giving me pre-recorded messages.