[Resolved] Jabong.com — Return pickup not done | |||||
I raised a return request for of 1 of 2 item on 13th June 2016. PFB order id and return req id: ORDER ID [protected] Returning ID : 30054045 Pick up has still not scheduled for the Item. I have been calling from 2 days but no one is picking the call. I dropped a mail to [protected]@jabong.com also, but still no response. Suggest what to do. Was this information helpful? | |||||
Jul 21, 2016 Complaint marked as Resolved Jabong.com customer support has been notified about the posted complaint. Verified Support Jun 23, 2016 Jabong.com Customer Care's response Hi,
Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you in while.
Regards
Team Jabong
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1. I raised return request on 13th June and 16 days have already past from then. Why team is not able to schedule a return pickup?
2. By when I can expect the return pickup?
3. Is team waiting for the date when they can say that product cannot be returned and so the amount paid can not be refunded as the return policy days are over?
Team, please try to understand that now it's very painful to followup regularly just to schedule a return pickup.