[Resolved] Jabong.com — return related issue | |||
Order id [protected] I have initiated a return request of wrangler jeans on 26th february 2018 but still the courier partner didn't come to pick up the item. Please resolve the issue asap. Already logged a complaint with jabong team but didn't get any response. Very disappointed with the kind of service they are providing. Didn't expect this kind of service from jabong. Was this information helpful? | |||
Apr 5, 2018 Complaint marked as Resolved Jabong.com customer support has been notified about the posted complaint. Feb 27, 2018 Tharikanaidu's response I am calling from so many days no action on it
Verified Support Mar 05, 2018 Jabong.com Customer Care's response Hi, Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you in while. Regards, Team Jabong | |||
 2 Comments | |||
Comments
I had ordered a sangria kurta from jabong but the quality of the material is so damn poor that it will turn in one wash. I want to raise a return request but at the end the jabong site/app shows error in return initiation. Please resolve this issue before the return term expires.
Jabong.com Customer Care's response, Mar 7, 2018
Verified Support
Hi,
Apologies for the inconvenience caused. This is certainly not the type of experience we intend to provide to our customers. Customer satisfaction is our number 1 priority. Request you to please share your 15 digit order no. with issue at care@jabong.com and team will get back.
Regards
Team Jabong
Apologies for the inconvenience caused. This is certainly not the type of experience we intend to provide to our customers. Customer satisfaction is our number 1 priority. Request you to please share your 15 digit order no. with issue at care@jabong.com and team will get back.
Regards
Team Jabong
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
47%
Complaints
2236
Pending
2
Resolved
1036
View all 2236 Jabong.com reviews & complaints
View all Jabong.com contact information
Apologies for the inconvenience caused. This is certainly not the type of experience we intend to provide to our customers. Customer satisfaction is our number 1 priority. Request you to please share your 15 digit order no. with issue at care@jabong.com and team will get back.
Regards
Team Jabong