[Resolved] Jabong.com — Returns

pogee

from Gurgaon, Haryana

Address:	400064
Website:	jabong.com

I want to return Siyora elite earring of Rs 2445/-from my order no [protected].account shows return already initiated but not received return id nor has anyone come for pick up.15 days of free return would expire soon .then the company would not take their product back.plz help me.
Website has constant problem sometimes it dsnt show product delivered .. Sometimes returning the product is a major headache.this site should close down

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Sep 13, 2016

Complaint marked as Resolved

Jabong.com customer support has been notified about the posted complaint.

Verified Support

Aug 02, 2016

Jabong.com Customer Care's response Hi, Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you asap. Regards Team Jabong

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Comments

Joymala

from Port Blair, Andaman and Nicobar Islands

Dear Team,

I had initiated a return request last week with return request no 31312999. Please update me with the status as I have not heard from you since some time.
The pick up receipt no is RJBG234436. Looking forward to hearing from you asap.

Regards
Joymala

P.S. Tried calling at your available no but no one has responded.