Jabong.com — self ship option issue

Address:

Thiruvananthapuram, Kerala, 695016

I was trying to return my order because of its quality issue. But i am unable to provide the pick up address because there is no pick up from that pin code. So i tried for the self shipping process, but there is no space for providing the drop in address. I am fed up with this site as it is not comfortable. I am now unable to return my order. Even i cant proceed with the self ship option... Too bad.