[Resolved]  Jabong.com — Shoe

Address:700081
Website:www.jabong.com

I purchased a shoe 15 days ago and to my surprise i find that the top of the shoe is getting cracked automatically where i have used the shoe just for the last 13 days. Please look in to the matter. The shoe was delivered to my address 15 days back. Now they are telling me it can neither be replaced nor exchanged. So what am i to do with a 15 day old damaged shoe
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Jul 13, 2017
Complaint marked as Resolved 
Jabong.com customer support has been notified about the posted complaint.
Verified Support
Jun 10, 2017
Jabong.com Customer Care's response
Hi,

Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue.Request you to please share your 15 digit order no. with issue at [protected]@jabong.com and team will get back.

Regards
Team Jabong
Complaint comments 

Comments

I've ordered a jeans and some size issues are there, when im trying for return, there is no pick up from my place. So i clicked for self ship option, then its showing to select drop-off or selfship adress when i confirm the order., please help.

Jabong.com Customer Care's response, Jun 16, 2017
Verified Support
Hi,

Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue.Request you to please share your 15 digit order no. with issue at care@jabong.com and team will get back.

Regards
Team Jabong

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