Jabong.com — transaction failed but money is deducted from account

Address:

Dibrugarh, Assam, 786001

Yesterday i trying placing an order that compromised 2 jeans. After the payment it showed transaction failed but i received a message that 1131.90 inr was deducted from my sbi account. And when i checked the order list in the app it was empty.

Firstly i would like to know if my order is placed and if not then please do something really fast. It's super urgent.

This was my first net banking and also the first e-shopping through jabong and it was a total disappointment. 😓 hope that you will try to resolve my problem soon🙏🙇‍♀🙏 because i don't think jabong encourages to disappoint their customer like this in their first time😥