[Resolved] Jabong.com — Transaction is failed while ordering. Have not received any message for money return

Shiv Sengar

from Mumbai, Maharashtra

Address:	Gurgaon, Haryana, 411045
Website:	www.jabong.com

I was ordering multiple products on 21st December 2016 night and due to some reason, transaction was failed.
I received message that Rs. 3063.95 INR is deducted from my account. When I saw in Jabong app, the order status was failed.

I have not received any message from either my bank or Jabong that the amount will be returned.

Simply I want my money back.

Please do needful ASAP.

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Jan 23, 2017

Complaint marked as Resolved

Jabong.com customer support has been notified about the posted complaint.

Verified Support

Dec 23, 2016

Jabong.com Customer Care's response Hi,

We are absolutely sorry to hear this. This has really not gone the way either o[censored]s had thought of. I would like to inform you please share your registered email id and contact no. with issue at [protected]@jabong.com and our term will get back to you.

Regards
Team Jabong

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Comments

Pooja164

from Pune, Maharashtra

Hi after placing the order and completing my payment the s an error which shows Transaction failed as m paying via Paytym.can u help me asap as I don’t want the items going out of stock