Jabong.com — unable to return products | |
Jabong is well known for his return policy of 15 days and this was one of its strengths. Few days back i was betrayed by jabong. I bought a few items and as usual i check for quality and keep the best value product out of many that i buy. Jabong decided to remove return policy on all the items i have purchased. I purchased 7 kurtis for my girlfriend. I decided to keep 4 and return 3. One being severely defective and others dont have quality up to mark. To my surprise jabong removed return policy on all of them. I called them and they said they have no return policy for a certain sale in which i participated. I did not know of such sale. I searched for kurtis and bought them. There was no mention of "no return policy" anywhere. I feel cheated and betrayed. These kurtis will be of no use and i have lost money in them. I am seeing other customers also betrayed. Please help me resolve this soon. Was this information helpful? | |
Jabong.com customer support has been notified about the posted complaint. | |
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Thanks and regard,
Sarfraz khan.