I placed an order from jabong on 23rd oct 2017, and the order tracking shows that the product has been dispatched. But it is not showing the exact loaction. They have only mentioned tracking id and courier company name which is ml courier service. And when i went on the courier website, after entering my tracking id mljc1072226 it says "tracking id is invalid". And later i read on the ml courier website that "we are not related with jabong". How am i supposed to track. I need exact tracking details and i need that order before 28th october because it is supposed to be a gift.
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Dec 5, 2017
Complaint marked as Resolved
Jabong.com customer support has been notified about the posted complaint.
Verified Support
Oct 27, 2017
Jabong.com Customer Care's response Hi,
Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you ASAP.
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