Jabong.com — unethical behaviour, jabong not cancelling my order

ashish9807

from Delhi, Delhi

Address:

New Delhi, Delhi

I placed 2 orders on jabong on 8th august 2017. Expected delivery for both was 11th aug. I cancelled the order on 11th aug after delay in delivery and since then i am trying to cancel the same order everyday but jabong is not canceling my order. It accepts my cancelation request at that time but nothing happens after that. My money is trapped with them. I want to get refund as soon as possible.

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Comments

Shantaram Devadiga

from Mumbai, Maharashtra

I had ordered a pack of T-shirts for my son's birthday. However, the delivery contained a pack of girls' T-shirts. This is really disappointing, as it was important for me to get a nice gift for my son on his birthday. This kind of service can hardly be expected from Jabong and I don't think I would recommend anyone to use this.

Jabong.com Customer Care's response, Aug 16, 2017

Verified Support

Hi,

Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. Please share your 15 digit order no. with issue at care@jabong.com and team will get back.

Regards
Team Jabong