Jabong.com — want to return product and my refund back

I had placed order for a few products from jabong.com on 28th sep. The order id was 111883038407654940303 and got them all delivered by 4th sep. But two of them were not good. So i requested for the return of those two products on jabong.com on 6th sep and my request was accepted. These products return id was [protected] and [protected] according to the email response i got from jabong. The date for the pickup was scheduled on 11th sep. But now it’s showing that the return request has been declined. But i hv not done anything. Neither they told me any reason for declining this. There was 15 days return policy available for these products. I dont want these product anymore. Why are they not taking it back and refunding my money. I want my money back. Please help me resolving this problem as soon as possible.
Was this information helpful?
No (0)
Yes (0)
Jabong.com customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Jabong.com
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    47%
    Complaints
    2236
    Pending
    2
    Resolved
    1036
    Jabong.com Phone
    +91 12 4612 8000
    Jabong.com Address
    Plot no. 109, Udyog Vihar, Phase 4, Gurgaon, Haryana, India - 122015
    View all Jabong.com contact information