Jabong.com — wrong item shipped & not taking return

Website:

www.jabong.com

Order id[protected]-8777201
Placed on tue, 4th dec'18 at 10:24pm rs. :1676.64

Please note that i received a wrong item against the above mentioned order.
I opened the package in front of the delivery person, he told me to send a mail. I raised a return against the order, but repeatedly the pickup persons denied to accept it.

And i sent repeated mails but no response.
Still the product is with me in unused condition.
And in jabong website it is showing return declined.