[Resolved]  Jabong.com — Wrong product multiple times in separate orders

Address:560100
Website:Jabong.com

Hi,

I have recieved wrong product 2 times with two separate orders in women clothing category. I have already paid for my orders. I am doing shopping in Jabong since long and only in recent days having problem with my orders. By the time I return the product and attempt to purchase the desired product, the product either sold out or not getting the size I want.

This is very unexpected act by Jabong and harrasment for me.

Please take immediate action for these kind of issues so that customer will not get into trouble in future.

Regards,
Narendra Chaudhary.
[protected]
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Dec 10, 2016
Complaint marked as Resolved 
Jabong.com customer support has been notified about the posted complaint.
Verified Support
Nov 08, 2016
Jabong.com Customer Care's response
Hi,

Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you in while.

Regards
Team Jabong
Complaint comments 

Comments

While walking the belt of of my nike got detach from the slipper and i dont have bill but i bought my nike in 30 jul my ORDER ID [protected]
Jabong.com Customer Care's response, Nov 16, 2016
Verified Support
Hi,

Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you in while.

Regards
Team Jabong

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