[Resolved] Jabong — Deduction of money from my account, while showing payment failure from jabong

Bina Singh

from Kharagpur, West Bengal

Address:	Paschim Medinipur, West Bengal, 721302
Website:	www.jabong.com

I had placed an order from jabong on 26.06.16 and opted for net banking as a mode of cash payment. Due to some technical failure, the payment was unsuccessful but the same amount of Rs 1048 was deducted from my account with a transaction ref no. IG0CFUJCQ7 generated against it. I tried calling jabong's customer care number many a time but did not get any response from their side. Kindly, look into the matter and do the needful. Expecting your kind co-operation.

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Jul 30, 2016

Complaint marked as Resolved

Jabong.com customer support has been notified about the posted complaint.

Verified Support

Jun 29, 2016

Jabong.com Customer Care's response Hi, Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. Please share your 15 digit order no. or registered email id at [protected]@jabong.com or support.jabong.com. Regards Team Jabong