Address: | 400083 | Website: | www.jabong.com |
9th july ordered 2 products. A trouser & bag. I gave back the trousers for exchange & after a week they said they cant exchange it an will give me back my money on 23rd july. I sent them bank details on the same day and i haven't received the money yet.
The worst part is i haven't received my bag yet! It been almost a month. I call the the customer service and its always busy. After half an hour of waiting you get connected to the customer exec and only the same reply that the complaint has been escalated blah blah.
The bag is stuck in bhiwandi & when i call the courier company and they say that jabong did not send the documents which comew along the product which makes them not deliver the product.
Please do something about it! I was supposed to gift that bag to my sister and it been over a month. Help me!
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