[Resolved] Jabong — Did not get refund for my order [protected]
T
TanviAg28
from Mumbai, Maharashtra
Address:
Gurgaon, Haryana, 201301
Website:
www.jabong.com/men
Jabong worst its product quality. Shipped wrong product for my order. When i returned back, provided no information that item is picked up and my refund will be initiated or not. Mailed several times, but no response received. And last Worst customer care service. This app should shut down. Degrading its product and user experience quality. No email and sms received about order returned and amount refunded. They are cheaters.
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Sep 11, 2016
Complaint marked as Resolved
Jabong.com customer support has been notified about the posted complaint.
Verified Support
Aug 04, 2016
Jabong.com Customer Care's response Hi,
Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you asap.
Regards
Team Jabong
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