[Resolved] Jabong — Non delivery of product | |||
I ordered a get glamr shoes (order no. [protected]) from janong on 22 July and paid the money through net banking and full address including pin code was given.They send a confirmatory mail telling that my product was shipped and would be delivered on 08 Aug 2015. The product was not delivered on that date and I wrote a mail complaining the delay in product and they told they would make sure product is delivered to me within 2 days.These companies are fooling people putting our money on stake and telling after 3 days succeeding the delivery date, telling that product can't be delivered .They collected already my address including pincode.So I hope I get justice regarding this matter and no people are fooled in coming future. Was this information helpful? | |||
Complaint marked as Resolved
Jabong.com customer support has been notified about the posted complaint. Verified Support Aug 18, 2015 Jabong.com Customer Care's response Hey Mathews,
Sorry for the trouble. Stern feedback has been shared with the delivery partner to ensure that such events do not happen in future ever again. Nonetheless, refund has been processed via amount reversal on 11th Aug which would take a maximum of 7 business days for the amount to reflect in your account.
Regards,
Team Jabong
Verified Support Aug 18, 2015 Jabong.com Customer Care's response Hey Mathews,
Sorry for the trouble. Stern feedback has been shared with the delivery partner to ensure that such events do not happen in future ever again. Nonetheless, refund has been processed via amount reversal on 11th Aug which would take a maximum of 7 business days for the amount to reflect in your account.
Regards,
Team Jabong
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Sorry for the trouble. Stern feedback has been shared with the delivery partner to ensure that such events do not happen in future ever again. Nonetheless, refund has been processed via amount reversal on 11th Aug which would take a maximum of 7 business days for the amount to reflect in your account.
Regards,
Team Jabong