Jabong — not delivering one product

Address:495677
Website:www.jabong.com

I ordered two products and it is delivered in package. I paid the full amount and when I opened the pack, one product was missing and they are not accepting that. Order ID: [protected], dated 14/04/2018
I would like to have refund for that missing product.
Along with this there were many other products delivered same time which were in different packages, hence, it is not possible for me to open packages in front of a delivery guy.
there have been several other instances of jabong either for wrong delivery or not delivering at all. I have wasted huge time and money dealing with them but in vain. Their customer support is not at all helpful.

My contact details: [protected] (used during online order)
other number: [protected] (for followup with complaints)
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Jabong.com customer support has been notified about the posted complaint.
May 09, 2018
Updated by Sushen16
As of now no step has been taken from Jabong to solve my query!
May 14, 2018
Updated by Sushen16
please let me know the current status of my complaint
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