[Resolved] Jabong — Order cancellation without reason and no refund for the order
A
Aruntpgeorge
Website:
www.jabong.com
My order # [protected] was cancelled without any particular reason and as per your customer care team the refund was processed on 27 June 2016 but haven't received the funds in my account yet. There is no update from #jabong's side on this issue despite of my frequent calls/mails and that's why I am forced to post it here. I have provided all the details they have asked for but they didn't come back to me with a solution on the issue.
How can I formally legally move on this issue?
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Aug 25, 2016
Complaint marked as Resolved
Jabong.com customer support has been notified about the posted complaint.
Verified Support
Jul 19, 2016
Jabong.com Customer Care's response Hi,
Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you in while.
Regards
Team Jabong
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