Address: | Pune, Maharashtra, 411057 | Website: | Jabong |
I have ordered a baggit l domo beads white sling bag from jabong
Placed on : fri, 22nd jul'16 at 11:56am
Order id: [protected]
Your order has been confirmed! : fri, 22 jul 2016 at 12:05:06
Your order has been cancelled : fri, 29 jul 2016 at 11:23:27 (with no reason)
When i called to jabong customer care they just said that this product has been cancelled due to quality check.
When i ask them:
If this product does not pass your quality check then why this is still available for purchase online or do you have only one piece of the product or the tire stock of this product fails the quality check then it should not be available for purchase now.
Then they said we apologize. that's it
When i ask them to transfer the call to there manager the call was disconnected.
They just blocked money for some days - gained interest out of it - fooled the customer and move on for another profit deal. the business model for jabong is just to fool the consumer.
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My orders # [protected] & [protected] are not yet received. I have sent mails to [protected]@jabong.com but in vain. Have also called jabong customer care but again no replies.
Pl tell me where are my orders. If you cannot tell me anything about them, pl at least cancel both orders n return me the money.
Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you asap.
Regards
Team Jabong