[Resolved] Jabong — Ordered something else.

sachin772

from Pune, Maharashtra

Address:	Gurgaon, Haryana, 413501
Website:	jabong.com

Hello my name is sachin madhukar, i had placed an order for Mr. Button black trouser on Jabong, on 1st jan, 2017, order id- [protected]. Now its 6th jan, i tried to check where the order has reached now, and when i open the site, i see what, something else is being sent to me named RG DESIGNERS, i had browsed alot to search for a perfect trouser for me, i selected and finally ordered it and they did what, sending me something else under cover... feels like being cheated. wasted my time, now i guess i will have to order it again and from another site, JABONG CHEATS. i want my money as soon as possible.

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May 10, 2017

Complaint marked as Resolved

Jabong.com customer support has been notified about the posted complaint.

Jan 06, 2017

Updated by sachin772 previously i had ordered a shirt from jabong, ORDER ID [protected], that time i had opted for cash on delivery, thats why they had to send the original product, cuz they send cheaper one, then they won't get the payment, but this time i had paid online, so they are free to cheat and send a wrong product... disgusting jabong truely disgusting.. I am on urge to file a case for doing such fraud.

Verified Support

Jan 06, 2017

Jabong.com Customer Care's response Hi,

Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you in while.

Regards
Team Jabong

Jan 09, 2017

Updated by sachin772 thank you.