[Resolved] Jabong — Poor quality of products

Chhutki

from Rania, Haryana

Address:	Lucknow, Uttar Pradesh, 226002
Website:	Jabong

They are providing poor quality products. I bought 12 kurtis and they are of very bad quality. Most of them have been loosing colour, shrunken to a great extent that they don't fit me anymore. Also the fabric is so cheap that it's tearing off on its own. I complained but no resolution was given to me. Worst experience ever. They should take the responsibility of goods that they're selling. But they are not. I have complained, reopened my complaint so many times but all in vain. Pls help me.
Contact me in
anamika.[protected]@gmail.com

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Jun 3, 2017

Complaint marked as Resolved

Jabong.com customer support has been notified about the posted complaint.

Verified Support

Feb 28, 2016

Jabong.com Customer Care's response Hi, Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you in while. Regards Team Jabong

Feb 28, 2016

Updated by Chhutki I am awaiting for ur reply and mostly I know what typical answer it is going to be. Still I am waiting

Mar 02, 2016

Updated by Chhutki Still no reply. As expected. There services are really going down day by day. I won't shop unless n until this issue has been resolved.

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Comments

Chhutki

from Rania, Haryana

Jabong selling cheap products. They loose colour, shrink and tear off easily. Complained so many times but no resolution was given to me. They are not accountable for they're products. They are big cheaters. Making money from our hard earned money.

Chhutki

from Rania, Haryana

No reply no solution given. As expected. Nothing new. There services are really going down day by day. M not going to shop unless n until they resolve my issue on a serious note now.