[Resolved] Jabong — Quality issue (Colour faded out on first wash)/bad service/blaming of customer | |||||
I have not seen such disgusting responses from jabong customer service center. Very poor quality of service. Making fool to customers. And all their responses are totally bogus like 1. Product can't be returned after washing. I should have checked colour defect before washing. - How should I know colour quality with out washing??? 2. Colour fade is because of mishandling. - what about other 11 shirts washed with the shirt? Colour faded out on the first wash. I'm using shirts of less cost also. Why not to them?? (cost of shirt-1295) It's as simple that product has a quality issue. 3. Returning is not possible from our end after use.We have policy of non returning after use and wash even though the tag is removed.- They have a single response. that means they can send bad quality products. Policies are made for the welfare of majors. Not in an autocratic way for self benefits. Please take action against these sites which is making fool to their customer. i had not purchased for one day use. regards Was this information helpful? | |||||
Complaint marked as Resolved
Jabong.com customer support has been notified about the posted complaint. Verified Support Feb 01, 2016 Jabong.com Customer Care's response Hey,
Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. Please help me with order id at [protected]@jabong.com or support.jabong.com so that we can look into the issue and resolve it ASAP.
Regards
Team Jabong
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 1 Comment | |||||
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these site is threatening and torturing for complaining and giving bad rating. they have called me more than 6 time from past two days even though i don't want any resolution from the site. They are saying that you won't get benefit of complaining, our responses will be same. And also saying why have you given bad rating??
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