[Resolved] Jabong — Return not initiated

Shru1999

from Haldwani, Uttarakhand

Address:	244901
Website:	Jabong

Order no #[protected]
I placed this order on 29 april 2017
It contained three items but as i was not satisfied with one of them, i decided to return it. I was sure of the good customer services jabong had always promised of, but all my hopes were belied. I feel cheated as only few days are left for the return period to end.
I tried to return one of the items but as i clicked confirm, the return initiation got rejected
Tried many times but in vain!
This is really not expected from a reputed shopping site like yours
If this problem won't be solved, you will lose one of your loyal customers
To your careless attitude.

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May 15, 2017

Complaint marked as Resolved

Jabong.com customer support has been notified about the posted complaint.

Verified Support

Apr 14, 2017

Jabong.com Customer Care's response Hi,

Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you ASAP.

Regards
Team Jabong

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Comments

haiten

from Kolkata, West Bengal

Transaction failed but amount deducted i need jabong to refund me my order or money phone no [protected]

Jabong.com Customer Care's response, Apr 19, 2017

Verified Support

Hi,

Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you soon.

Regards
Team Jabong