[Resolved] Jabong — Returned item not collected yet

baruah

from Kolkata, West Bengal

Address:	781037
Website:	JABONG.com

I have returned my order no [protected] on dated 6th july 2016, which

Falls within 15 days of your return policy. My return request no:30782554.
However, the dispatch partner has not collected the item from my resident
Yet ie 15th july 2016. Please make necessary arrangement for collecting the
Item at most by tomorrow. Also i tried to contact your office over phone
But no body responded which gives a negative impact on your company. Hoping
For your positive response.

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Aug 30, 2016

Complaint marked as Resolved

Jabong.com customer support has been notified about the posted complaint.

Jul 19, 2016

Updated by baruah I have returned my order no [protected] on dated 6th July 2016, which
falls within 15 days of jabong return policy.My return request no:30782554.
However, the dispatch partner has not collected the item from my resident
yet ie 19th July 2016. Please make necessary arrangement for collecting the
item at most by tomorrow.I had given continuous e-mails to [protected]@jabong.com as well as to [protected]@jabong.com .Also I tried to contact jabong office over phone
but no body responded which gives a negative impact on the company.Hoping
for your positive response.

Verified Support

Jul 19, 2016

Jabong.com Customer Care's response Hi, Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you in while. Regards Team Jabong

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Comments

baruah

from Kolkata, West Bengal

Hello
My return order no [protected] was collected by jabong dispatch partner on dated 26th July 2016.But I have not received any confirmation message(sms) and mail from jabong company regarding acknowledgement of item received and initiation of refund process yet.Hoping for your positive response.