[Resolved] Jabong — Shoes not delivered even after multiple follow ups

RashidH

from Kannur, Kerala

Address:	Gurgaon, Haryana, 122015
Website:	www.jabong.com

I placed an order for a pair of Louis Philippe formal shoes (Order # C[protected] on May 21st.Till date I have not received the shoes despite multiple follow ups.

To my surprise they were lying all along. I was told that the delivery attempt was made but I was not available, which actually never happened. Chief Manager promised me after multiple follow ups that it will be resolved soon. Nothing happened and again after a few days of follow ups, I was told another lie by Jabong that delivery was made and I rejected the product stating it was an incorrect product, which again NEVER happened. I Nevere ever received the product whether incorrect or correct. Now as of 11th June, I'm told that I need to place the order again after wasting so much time and money on calls.

How can jabong lie again and again ?

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May 20, 2017

Complaint marked as Resolved

Jabong.com customer support has been notified about the posted complaint.

Verified Support

Jun 14, 2016

Jabong.com Customer Care's response Hi, Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you in while. Regards Team Jabong

Jun 21, 2016

Updated by RashidH This fraud jabong thieves know only few words, Apology, regret, inconvenience. Nothing more.they only talk nonsense. But they will never take an action.