[Resolved] Jabong — Yet to refund my money

Abhinav Gangishetti

from Hyderabad, Telangana

Address:	Gurgaon, Haryana
Website:	www.jabong.com

I have ordered two shirts paid via debit card and cancelled them on the same day. Refund was initiated on 23rd December 2015 but as of now it has not been reflected in my bank account. I have checked with the bank. Even in the app the order is showing refund initiated but not saying refunded. Even the payU tracking isn't showing up. Order ID: [protected] Request ID: 24865227 and Acquirer Reference Number(ARN):75503725358007524988861

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Complaint marked as Resolved

Jabong.com customer support has been notified about the posted complaint.

Verified Support

Jan 16, 2016

Jabong.com Customer Care's response Hi, Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you in while.Regards Team Jabong