Jabong.com — [protected]-product not received but status updated delivered

An order ([protected]) for two bedsheets was placed on 4th august 2018 from bangalore. This was supposed to be delivered to my native and i had provided my father's phone number. I was shocked when he called me at 8:30pm today (11-aug-18) that he has got a message that both bedsheets have been delivered. And that he had not even recieved one call from the guy who was supposed to deliver. I told it must have been some mistake since i had got no 'out for deliverey' or 'delivered' message.
I actually freaked out when i got a message at 9pm that the product has been delivered. The worst part is that the 24*7 helpline number mentioned is actually 9am-7pm. I have ordered previously from jabong and this is the worst experience i have had so far. I was shocked to see a similar complaint in july 2017. Issues like these need to be avoided. At least make sure there is 24*7 helpline no so that customers would not have to freak out and complain in an forum like this.
Please address the issue asap

Sumedha