Jabong.com — complaint no 62700372

I was given someone else's parcel. Then they took around 30 days to understand what the problem is. Then they took another 15 days for the pick up. Now jabong managers don't care to reply even. So end of the day jabong is not even refunding my money and nor responding. I never expected such poor service from jabong. I would recommend everyone to just stop buying from jabong so that they know that selling is not the only job they have to do, but also take care about customer satisfaction. I am banning jabong atleast from my online shopping sites.