Jabong.com — complaints against poor quality of threading and product...

 
3 Reviews
Aurangabad,, India
 rohit1213
sir/madam i have ordered wranglers formal shirt (Order No.: [protected] | AWB No.:[protected] in which i found poor quality of threading and it looks like complete dummy product of wrangler, i have contacted customer care regarding this, so they have asked to upload the product pics for quality inspection.. i supposed that jobang is outsourcing from non-reliable vendors to sell the reputed brands.. please ensure what products your company is selling.. it is forwarded same to the wrangler company to check whether they are belong to such products... kindly requesting to credit the amount along with delivery charges or deliver another good quality product.. thanks..!! regards, Rohit Bhusari Aurangabad, Maharashtra [protected]

Complaint Status


[Oct 02, 2014] Jabong.com customer support has been notified about the posted complaint.
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

Hi Rohit,

Sorry for the experience. But I assure you we source all our products directly from the brand & their authorized re-sellers to ensure the best quality. However, we deeply regret that the product wasn't upto your satisfaction. We're already working on our concern and our customer care folks will keep you updated on the progress. We appreciate your patience & understading.

Regards,
Abhi
Team Jabong
Sir

Thank you for such a quick response, I have handed over the product on behalf of return request..
Kindly check and response as soon as possible...

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    Jabong.com - complaints against poor quality of threading and product...