Jabong.com — fraud delivery

Address:Ghaziabad, Uttar Pradesh, 201009
Website:www.jabong.com

The product was delivered to me on 25th of december 2019. It was incomplete product (Part of cloths were missing with no tag). It's been more than 15 days i am following up with jabong executive but they don't have anything to say except your complaint has been raised. I spoke with supervisor ujjwal he promised me that my product would be picked on 6th january at 4pm and at 4:30pm he will call me to ask for update but no one came and no call.
Again i called and i spoke to supervisor prerna she also promised me that my prodcut would be picked up by the end of the day on 6th jan and provided me with a courier boy's name and number (Sonu pal) but no one came. It's a fake logistic company that do not know how to mange customer and product. I called them up again today they again have same thing to say that your complaint has been resgistered.
I want a refund of my product and proper response and no fake promises just to avoid customer issue.
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Comments

Hello team
Oder number :- 109892068546035175301
I request 0n 9th Jan 2019 to exchange my this oder as i have a size issue the expected delivery date was 13th jan 2019 .but i didnt get my product yet.. kindly check the issue and place it ASAP.

Thanks & Regards
Preeti
.

Not received my oder i make order on 29dec its upto 10days i didn't get it please give me some information regarding my order.if it is not possible to deliver then cancel it.

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