[Resolved] Jabong.com — Fraud Jabong Empty Box Received | |||||
Place an order on jabong.com on 26 Sept 2015 for Salomon Speedcross 3 Grey Running Shoes with orderid[protected] .The paid value of order is rs 4018.73 for the same but when i receive the order on 8 oct 2015, i open the Salomon box, there was no shoes in it.. The box is empty having only paper. I registered a complaint with complaint number 22834388 for the order number [protected] to jabong regarding receiving empty box. I also forward the empty box, invoice, and pakaging to jabong. After taking this many days, now jabong.com reply me that they do nothing in this and denied me for initiating any refund or shoes Was this information helpful? | |||||
Complaint marked as Resolved
Jabong.com customer support has been notified about the posted complaint. Verified Support Oct 22, 2015 Jabong.com Customer Care's response Hey Yogita,
Apologies for the inconvenience caused. Let me get this checked and have our care team call you with an update on this. Appreciate your understanding.
Regards
Jabong Team
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order id [protected] Placed on Sat, 5th May'12 at 11:46pm Total amount: R 2066.40
order id [protected] Placed on Sat, 5th May'12 at 11:46pm Total amount: R 2066.40
order id [protected] Placed on Sun, 17th Feb'13 at 7:58pm Total amount: R 4538.30
order id [protected] Placed on Wed, 25th Sep'13 at 12:34pm Total amount: R 949.00
order id [protected] Placed on Wed, 28th May'14 at 7:35pm Total amount: R 2724.00
order id [protected] Placed on Thu, 29th May'14 at 2:46pm Total amount: R 2163.00
order id [protected] Placed on Thu, 29th May'14 at 2:46pm Total amount: R 2163.00
order id [protected] Placed on Thu, 29th May'14 at 7:02pm Total amount: R 2163.00
order id [protected] Placed on Mon, 23rd Mar'15 at 5:49pm Total amount: R 1087.80
order id [protected] Placed on Fri, 24th Jul'15 at 7:47pm Total amount: R 1598.00
order id [protected] Placed on Fri, 24th Jul'15 at 7:48pm Total amount: R 1598.00
order id [protected] Placed on Tue, 18th Aug'15 at 4:44pm Total amount: R 1447.95
order id [protected] Placed on Wed, 26th Aug'15 at 4:31pm Total amount: R 1569.91
order id [protected] Placed on Thu, 27th Aug'15 at 4:30pm Total amount: R 3234.36
order id [protected] Placed on Sat, 19th Sep'15 at 6:05pm Total amount:
order id [protected] Placed on Wed, 23rd Sep'15 at 5:30pm Total amount: R 1245.43
order id [protected] Placed on Wed, 23rd Sep'15 at 5:35pm Total amount: R 1245.43
order id [protected] Placed on Fri, 25th Sep'15 at 5:53pm Total amount: R 4018.73
order id [protected] Placed on Sat, 26th Sep'15 at 5:28am Total amount: R 4018.73
order id [protected] Placed on Fri, 30th Oct'15 at 1:56pm Total amount: R 2758.90
till before this order there was no issue with jabong, for order id [protected] I have received only empty box with waste papers. and jabong care person says they have confirmed that item was shipped then where it has gone simply they want to say that I am making false refund / replacement if so then jabong has to see the customer profile and past performance also. please inform them to share all there investigation detail with us .