Jabong.com — no pickup available in kochi

Address:

Ernakulam, Kerala

I want to return a dress as it is too large for me. There is pickup available but at none of the major pincodes in kochi. This is troublesome as jabong promises pickup service. If it can deliver, then pickup should be arranged as well. I've tried to file a complain but no response from jabong i wish to return the product. It is kept as it is just as i received it.