[Resolved]  Jabong.com — pay for 2 items and get one

Sir I ordered u.s polo value pack of 2 jeans and i got only one product and other is missing and one product which i got i already used because i donot know the other product will not receive me. I talk jabong cutomer care every senior but response is donot solve this problem its against company policy if they return my missing product or refund plz solve my problem i canot exchange and return this product because i already used this one product Correct order and to pay is customer responsibility not the product packing I ordered pack of 2 from @JabongIndia bt received only 1 in packing #productmissing customer care accepted their fault but denied to refund the order #poorservice plz look into it id 109725327665150915401
+4 photos
Was this information helpful?
No (0)
Yes (0)
Jan 8, 2019
Complaint marked as Resolved 
Emal address- [email protected]
Jabong.com customer support has been notified about the posted complaint.
Jan 08, 2019
Updated by Purvi ola
This mail from jabong they accept her fault.

Jan 08, 2019
Updated by Purvi ola
Sir i talk to every jabong customer care senior..they donot want to solve this problm because they know its company fault...and you also transfer my case to jabong care...it means this will not solve?????
Jan 08, 2019
Updated by Purvi ola
Today i receive call from j conjumer care ...they know every detail about my complain..and asked me atm last 6 digit and expiry date ..to inisate my refund.and they also send me a link to generate refund...and than 6 digit otp comes in my phon number..but account blance is low than they send server problm they call nxt day ...but this call they said from conjumercomplain.in ...so sir tell me its real or fake ...i know its fraud but he knows every detail...plz sir reply me

Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Jabong.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    47%
    Complaints
    2236
    Pending
    2
    Resolved
    1036
    Jabong.com Phone
    +91 12 4612 8000
    Jabong.com Address
    Plot no. 109, Udyog Vihar, Phase 4, Gurgaon, Haryana, India - 122015
    View all Jabong.com contact information