[Resolved] Jabong.com — Products are two shoes and one half t-shirt/money deducted but order was not placed

Akshat Saklani

Address:	Tehri Garhwal, Uttarakhand, 249001
Website:	jabong.com

I placed an order of three items worth 3126 i completed whole procedure in app it was loading and finalizing my order or whatever it does i received message from bank of money deduction and in app error occurred order didn't got placed and money got deducted
Middle message is of deduction and below it was otp of second time i tried to check if really order was not placed and sadly it was not so i didnt proceeded to payment second time.

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Jun 17, 2016

Complaint marked as Resolved

Jabong.com customer support has been notified about the posted complaint.

Verified Support

May 17, 2016

Jabong.com Customer Care's response Hi, Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. Please share your 15 digit order no. or registered email id at [protected]@jabong.com. Regards Team Jabong

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Akshat Saklani

Thanks Consumer Complqints and Jabong.com got my refund successfully
Jabong.com u truly have one of the best Customer Care service keep it up :)