Jaquar — Broken product

Address:

6A Mansarover apartments Sector 61 Noida

On 31 Aug Jaguar fittings for refurbished bathroom were bought for an amount of Rs 10000 from RS Tiles and Sanitation sector 49 Noida tel nos [protected]
On 08 Sept while unboxing the fittings it was revealed that Bathtub spout bottom assembly was broken.The dealer was contacted and he flatly refused to replace the item and insisted to go to customer care Jaguar.
My complaint no 01016483

The Jaguar customer care personell
Tapas [protected]
Ramji coordinator Jaguar Noida
[protected]
They wanted that dealer to change it
In this to and fro the customer is penalized which is most unfortunate
It is requested that the part be replaced expeditiously and my problem be resolved ...
Air Mshl kler
6A Mansarover apartments
Noida
201301
[protected]@yahoo.in
[protected]