Comments
Yes there is no denial about the claims that technicians are replacing unneccessary parts and overcharging with this alleged practice. Please be cautious and ask technican every detail about parts changed and why. You cannot trust and leave the judgment to them about what is the root cause.
Till date there is no action on the technican and i was charged twice for same complaint, with 4 different technicans visiting. If regional service incharge has to step in for these subtle complaints then we can judge the quality of servicing.
Till date there is no action on the technican and i was charged twice for same complaint, with 4 different technicans visiting. If regional service incharge has to step in for these subtle complaints then we can judge the quality of servicing.
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This is in reference to service call no. 00156461, issue has been resolved. The same has been confirmed by customer during happy calling.
Regards
Vinay Kumar
Branch Service incharge - Delhi