[Resolved] Jaquar — complaint not attended for 10 days

ruchir_5931

from Jammu, Jammu and Kashmir

Address:

Ludhiana, Punjab, 141013

I am a regular jaquar customer and have installed total jaquar/artize fittings in all the 6 bath rooms and kitchen in my house
there is some problem in one artize and one jaquar tap and i lodged complaint no. 00687841 at help line no. [protected] on 06.08.2018, but none attended the complaint
then again, i lodged a reminder on 10.08.2018, but surprisingly, no body has turned up even till date
i wonder, what has happened to jaquar and if this is the way, the company treats is loyal buyers, i am afraid, there will be extremely adverse publicity for the company and may be, i shall be constrained to go the press or social media to highlight my grievance
ca sushil singla[protected], Ludhiana

Was this information helpful?

No (0)

Yes (0)

Sep 30, 2018

Complaint marked as Resolved

Jaquar customer support has been notified about the posted complaint.

Verified Support

Aug 16, 2018

Jaquar Customer Care's response Sorry for the inconvenience caused. We have taken-up your concern with the respective person for resolution assistance