Jaquar — Damages done by Jaquar technician and refusal by Jaquar supervisor to resolve the issues

Address:E902 PALM VILLAGE, 9TH FLOOR, KHARAR MOHALI, Punjab Pin 140301

We requested for routine checking of the bathroom fitting and kitchen tap for proper cleaning of the net more than two weeks back while Jaquar team visited the Society (E902 Palm Village, Desumajra Kharar, Mohali Pin 140301).

The technician himself damaged both the fitting of his own and thereafter, the supervisor (Mr. Ravinder Singh) who was also visiting that day was called by the technician in my flat.

On inspection, the supervisor agreed to replace the fittings damaged by the Jaquar technician and took that part damaged and were told that these will be replaced by new parts. It is already more than two weeks and it is going to be three weeks now. Despite repeated phone call, that person Mr. Ravinder Singh is not picking up the call deliberately, ignoring calls and we are in total confusion about the services provided by the Jaquar and the credibility of the Jaquar technician and the supervisor in their services.

Given these circumstances, we seek serious intervention by Jaquar authorities to get my issues solved as soon as possible.
waiting for your reply.
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Jaquar customer support has been notified about the posted complaint.
Verified Support
Feb 19, 2024
Jaquar Customer Care's response
Dear Sir/Mam

There is no details of customer, please provide the contact details of customer.

Thanks & Regards
Jaquar Group
Customer Care
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